Who we are

About Granny's Cleaning

Granny's Cleaning is a cleaning service for villas, houses and condos on Koh Samui. We started it because finding a cleaner on the island is easy, but finding one whose work you can rely on, visit after visit, is not.

Cleaner in a yellow polo next to a yellow scooter with a cleaning caddy at a villa gate

Our story

Why we started

Anyone who owns, rents or manages a home on Samui knows how it goes. Plenty of people offer cleaning, and some of them are very good. But the result depends on who turns up, what kind of day they are having, and whether you are standing there watching. When you are abroad, or looking after several villas, you cannot stand there.

So we set out to build the opposite: a service where the result depends on a system. A written checklist for every room, cleaners who are trained to our standard and whose work is checked against the checklist and the photos, a photo report after every visit, and a simple rule for when something is missed.

Granny's

The name

Everyone has a picture of a grandmother's home: everything in its place, clean sheets on the bed, nothing forgotten. That is the standard we aim for.

Principles

How we work

Written standards

Every service has a room-by-room checklist, the same for every cleaner on every visit. See how our quality control works.

Open prices

All our prices are public, and the calculator uses the same figures. Once we have confirmed your quote, that is the price, unless the property differs from your description.

Proof after every visit

A room-by-room photo report sent to your WhatsApp. For hosts, it arrives before the guest checks in.

Simple communication

You talk to us on WhatsApp or by phone. We speak English, Russian and Thai. Our coordinator briefs the cleaner in a language they understand, so nothing gets lost at the door.

How we work

Who you will deal with

  1. You message us on WhatsApp or call us. We speak English, Russian and Thai.
  2. Our coordinator confirms the date and time and briefs the trained cleaner in a language they understand, including the notes on your home.
  3. The cleaner works to the written checklist for your service and sends a photo report when they finish.
  4. You pay after you accept the work, in cash or by bank transfer.

Services

What we do and do not do

We clean homes: regular cleaning, deep cleaning, Airbnb turnovers, post-construction cleaning and move-in / move-out cleaning, plus contracts for property managers. We would rather do a few things properly than promise everything, so we only list what we actually offer.

Area

Where we work

All over Koh Samui, from our base on the north coast, at one price with no travel fee. The districts we cover are on the cleaning areas on Koh Samui page, and all our services are on one page: cleaning services on Koh Samui.

Message us on WhatsApp or call

Send us your quote from the calculator, or simply describe your property.

Regular cleaningfrom 1,000 ฿
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